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Support Content Highlights newsletter for Lotus Notes Traveler (April 2011)

Autor: Daniel Recio

Fecha entrada: 2 Mayo 2011

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Tags:  Lotus notes 




You can also access this content at http://www.ibm.com/support/docview.wss?uid=swg27021520

Support Content Highlights for Lotus Notes Traveler
April 29, 2011
Introduction
This newsletter contains announcements about and links to information for Lotus Notes Traveler that can keep you informed about recent developments and help you plan your Traveler deployment.
Announcements
SAVE THE DATES!
MOBILE JAM week, May 16-19, 2011!
Open Mics! Guest appearances! Movie madness! Q&A with the experts! IdeaJam!
Monday: Sametime Mobile Day with an Open Mic
Tuesday: Blackberry Day with an Open Mic
Wednesday: Traveler Day with an Open Mic
Thursday: Wrap-up Day

************************************

Everything you ever wanted to know about a Lotus Notes Traveler deployment!
Check the following links! For a general Overview and links to the above information plus much more, go to the
Lotus Notes Traveler-dedicated wiki.
Featured Content
Lotus Notes Traveler 8.5.2.2: available in Traveler Recommended Maintenance (4019529) or on Passport Advantage.

Android 3.0 support statement for Lotus Notes Traveler 8.5.2.2 (Fix Pack 2) (1470703)

Enabling Apple device security using Traveler's default device settings

Enabling Android device security using Traveler's default device settings

Support Statement for Symbian/Symbian^3 and Windows Phone (1470120)

Open Mic Presentation and Q&A: "Lotus Traveler (for Android & iPad) - Install, Configure & Admin" (1470913)

Updated with Android information: Lotus Notes Traveler Frequently Asked Questions (1450615)

Updated: System Requirements for Lotus Notes Traveler 8.5.2 (7019476)

Collecting Data: Server crash issue with Lotus Notes Traveler (1450500)
Electronic Traveler Support Resources
Service Request Tool
Submit your technical issues quickly and easily using the IBM Service Request Tool!

If you can't find the solution you need, you can always submit your problem to our technical experts using the Service Request (SR) tool.

What is it?
  • An electronic problem submission tool for IBM software customers with an active Support contract that allows you to submit and manage service requests (formerly known as Problem Management Records or PMRs) electronically 24 hours a day.
  • The SR allows you to describe your software problem and your environment in your own words (eliminates having to contact the call center).
  • IBM representatives review your electronic SR and work with you to resolve it.
  • You receive the same priority as an SR called in over the phone (both types are treated as first-come-first-serve in the queue).
  • You can monitor and update all your open SRs and view closed SRs without having to call Support to get an update.
  • You'll receive notification by e-mail when an update is made to your SR.

    Learn more
Image:Support Content Highlights newsletter for Lotus Notes Traveler (April 2011)

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