Support Content Highlights for Lotus Notes Traveler April 29, 2011
This newsletter contains announcements about and links to information for Lotus Notes Traveler that can keep you informed about recent developments and help you plan your Traveler deployment.
SAVE THE DATES! MOBILE JAM week, May 16-19, 2011! Open Mics! Guest appearances! Movie madness! Q&A with the experts! IdeaJam! Monday: Sametime Mobile Day with an Open Mic Tuesday: Blackberry Day with anOpen Mic Wednesday: Traveler Day with anOpen Mic Thursday: Wrap-up Day ************************************ Everything you ever wanted to know about a Lotus Notes Traveler deployment! Check the following links!
Submit your technical issues quickly and easily using the IBM Service Request Tool!
If you can't find the solution you need, you can always submit your problem to our technical experts using the Service Request (SR) tool. What is it?
An electronic problem submission tool for IBM software customers with an active Support contract that allows you to submit and manage service requests (formerly known as Problem Management Records or PMRs) electronically 24 hours a day.
The SR allows you to describe your software problem and your environment in your own words (eliminates having to contact the call center).
IBM representatives review your electronic SR and work with you to resolve it.
You receive the same priority as an SR called in over the phone (both types are treated as first-come-first-serve in the queue).
You can monitor and update all your open SRs and view closed SRs without having to call Support to get an update.
You'll receive notification by e-mail when an update is made to your SR. Learn more